As ItemTracker is used predominantly in multi user environments, it is essential to be able to configure users’ access rights. This is achieved by creating user groups and assigning users to the groups. Multi user access rights are then set at the user group level, and inherited by all the users within the group. A user can be in multiple groups and would then obtain rights from each group.
User Access is completely customisable. This includes limiting user groups (and hence users) to which fields can be modified or viewed, which Item Types and storage areas they have access to and which Owner Types can be modified or viewed.
To ensure an accurate audit log, every user of ItemTracker is assigned their own unique log-in details. As a result, all user actions are tracked.
As well as restricting a user’s access to certain item types or storage areas, users can reserve any item or location to prevent others from changing. A user can change any entity they have access to and that isn’t locked to another user or group.